September 14th, 2009 by Dan
In today’s increasingly electronic world, customers expect demand self service capabilities, and they demand excellent customer service. As a result, the need to seamlessly interface with your customers is becoming an increasingly important requirement when considering service management platforms. Beetil duly obliges with its customer portal. Think of the Beetil customer portal as a even [...]
Tags: Customer Portal, Incident Management, self service
Posted in Customer Portal, Getting Started, Hints and Tips, Incident Management | 3 Comments »
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ITIL® is a Registered Trade Mark, & a Registered Community Trade Mark of the Office of Government Commerce in the UK, & is Registered in the U.S. Patent & Trademark Office.
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