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Live at itSMFnz 2009 conference
May 11th, 2009 by Greg
Well, we’re here at the Beetil lounge at the itSMFnz conference for the next few days. The conference at the Wellington convention centre gets into full swing Tuesday morning, continuing into Wednesday afternoon. Come along and see us and grab a beetil choccie – they are delicious! Easy as!
Beetil sponsors itSMFnz
March 17th, 2009 by Greg
We’re pleased to announce Beetil is now a sponsor of the New Zealand chapter of the IT Service Management Forum. itSMF provides a valuable place where service management professionals can come together, exchange news and information, and learn from one another. The New Zealand chapter of itSMF holds regular seminars and presentations in Auckland, and [...]
Effective Problem Management
March 11th, 2009 by Greg
I went along to February’s monthly itSMFnz seminar here in Wellington a week or two ago. There was a really good presentation on problem management by Mark Faircloth from HP. It was a perspective from the presenter’s practical experience. The key things he focused on were: If you can’t identify the cause of an Incident, [...]