January 15th, 2009 by Dan
I’ve worked at a lot of places where everything revolves solely around their issue tracking system. That’s not necessarily a bad thing. At least issues (we call them incidents) are being logged, allocated and dealt with – and they’re usually prioritised so that the important ones get fixed first. But that’s where it so often [...]
Tags: beetil, Hints and Tips, Incident Management, issue tracker
Posted in General, Hints and Tips, Incident Management | No Comments »
Beetil® is a Registered Trade Mark of Beetil Services Management Ltd.
ITIL® is a Registered Trade Mark, & a Registered Community Trade Mark of the Office of Government Commerce in the UK, & is Registered in the U.S. Patent & Trademark Office.
Operated by the team at YouDo Ltd
© 2010 Beetil Service Management Limited
