September 25th, 2009 by Dan
What servers do you have? What licenses do you have? What will be affected if you take this router out of service? Who uses this application? Where is it hosted? What’s causing me the most trouble? These are all questions that configuration management is supposed to answer. It’s all about “providing a logical model of [...]
Tags: CMDB, configuration management, impact analysis, itil
Posted in Configuration Management, Getting Started, Hints and Tips | 3 Comments »
Beetil® is a Registered Trade Mark of Beetil Services Management Ltd.
ITIL® is a Registered Trade Mark, & a Registered Community Trade Mark of the Office of Government Commerce in the UK, & is Registered in the U.S. Patent & Trademark Office.
Operated by the team at YouDo Ltd
© 2010 Beetil Service Management Limited