January 30th, 2009 by Luke
Incident Management is one of the most heavily used parts of the Beetil at the moment. Most users, I guess feel a sense of comfort in this area of the app especially if they’re migrating from ticket based systems. However, incidents are only a fraction of Beetil’s full potential and often mark the beginning of [...]
Tags: bugs, help, Incident Management
Posted in Hints and Tips, Incident Management | No Comments »
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ITIL® is a Registered Trade Mark, & a Registered Community Trade Mark of the Office of Government Commerce in the UK, & is Registered in the U.S. Patent & Trademark Office.
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