February 28th, 2012 by Kathryn
We’ve started upgrading the Beetil administration interface to make it easier for you to manage your services, users and customers. Managing Your Services We have split the configuration settings for each service (Admin > Services > servicename) into the following submenus: General Settings, Incidents, Problems, Changes, Releases, Knowledge, People and Feedback. Managing Your Customer [...]
July 8th, 2011 by Luke
We have introduced a new user account setting: “Restricted access to Customers and Companies”, which can be set on a per-user basis in admin. This is by default turned on for all users, and means that users only have access to customers and companies that are part of their services. This includes the customer autocomplete [...]