Beetil

Almost everything in Beetil has an element of time to it, which is why the latest Beetil release comes bundled with freshly implemented time tracking!

So who can use time?

By default all existing and new users will have Time Tracking enabled, although you can change these permissions in user admin.

A Beetil Time User has the ability to log time against services they can access, and also the ability to run a personal “My Time Report”

Beetil Time Administrators have all the access of a Time User, but also have the ability to run account-wide time reporting on all users.

There are two ways to use Beetil Time.

Firstly, there’s the in-Beetil approach where on the right hand side you have the time widget.

This allows for instant time entry which will log time against the current day for the beetil you are looking at (Note: a beetil is our collective term for an incident, problem, change, or release). It will also show you at a glance how much time you have spent on this beetil, and also how much time has been spent on this beetil in total. Viewing “All Time Entries” will give a more detailed view of who, and how much time, has been spent on the beetil.

The other approach is to use the Day View in “Time” (selectable from the top right menu).

Using the intelligent dropdown, you can easily select any service or beetil you’ve recently been working on. There are 3 different possible formats you can use to enter time.

• Log time against a specific beetil - Search as you type for the beetil title, and select the appropriate Beetil
• Log time against a specific Service (but not associated with a beetil) - the format Service // Task name will log time under that service.
• Log general time unassociated to any service or beetil - for non-service related tasks // Task name will log time under the account.

Our time reports allow users to report on time spent between date ranges on certain services, and/or users, so it’s easy to see which services are gobbling up the most time, or which staff are slacking off These reports have the ability to be exported to CSV. Options include to report by service, by user, and for a specific date range. The “My Time Report” is the same as a Time Administrator’s time report, but only shows time entries for the currently logged in user.

It’s all pretty simple and straightforward so please feel free to go play. Please - suggestions are more than welcome. If you need to send an SOS to support you can catch us on the normal channels at support@beetil.com, tweet to @beetil, dog and bone to +64 4 8949110, or catch us around the Campfire.

Tags: time, timesheet

This entry was posted on Thursday, November 19th, 2009 at 5:13 pm and is filed under Getting Started, Hints and Tips, New Features. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.