The Beetil Blog
Blog » Archive for the ‘Usability’
Emails - New, Improved, Customizable!
April 7th, 2010 by Luke
Over the last few months we’ve received and responded to feedback around the emails Beetil sends out to internal users as well as (and more importantly) to customers. Thus we’ve tweaked our email format, to make communication via email clearer, easier, and more friendly to your customers.
Key features:
Beetil branding has been removed
The most recent discussion now [...]
Staying true to our vision by saying no
April 24th, 2009 by Greg
We’re committed to making sure Beetil is the world’s easiest to use IT service management solution.
That for us is a simple, easy to understand vision, that guides how we develop and grow Beetil going forward. You can be sure there’s a big list of features or enhancements or even little tweaks that could or should [...]
Usability versus Compliance
February 4th, 2009 by Kathryn
Creating Beetil has been an interesting and fun challenge, especially from a usability point of view. Beetil is based on the internationally recognised ITIL service management framework – a framework that at its heart is great common sense that’s good for your business. Once you start using this framework you’ll wonder how you ever got [...]